Shipping policy

Free Shipping within the Mainland US

• Standard Shipping: Free for all orders within the mainland United States.
• Delivery Time: Typically 2-5 business days after processing.
• Expedited Shipping: Available upon request with options for 1-day or 2-day delivery (additional fees apply).

International Shipping & Special Locations

• We ship internationally, but shipping fees are the responsibility of the customer.
• Exclusions: Free standard shipping does not apply to Alaska, Hawaii, or international orders.

Processing Times

Standard Shipping

• Orders are processed and shipped within 1-3 business days.
• Orders placed on weekends are processed within the next three business days.

Holidays

• Orders (both standard and expedited) are not processed or shipped on holidays.

Third-Party Delivery Services

Once your order leaves our facility, it is managed by a third-party delivery service. While we work with reliable partners, we cannot control their performance or guarantee delivery times once the package is in transit.

Need Assistance?

If you have questions about your order or shipping options, please contact our customer support team.at support@kryozen.com